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ITIL Central adopts an open and inclusive philosophy. If you have anything to offer, or wish to submit papers or articles, please feel free to do so. ITIL is a series of documents, originally created by the Office of Government Commerce, a governmental department in United Kingdom.
Planning, Protection and Optimisation. Release, Control and Validation. Human Synergistics Paketi usluga za Organizacijski Razvoj. Human Synergistics Paketi usluga za Timski Razvoj. Human Synergistics Paketi usluga za Individualni Razvoj.
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So, when users need help from IT, they expect the issue to be resolved immediately. Reducing end-user downtime and increasing productivity. Enabling users with 24x7 support. Providing users relevant services and information. Re-allocating IT resources to more complex tasks. Promoting IT and business engagement.